{"product_id":"24-7-website-chatbot-workflow-n8n-with-openai-sheets-gmail","title":"24\/7 Website Chatbot Workflow (n8n) with OpenAI, Sheets \u0026 Gmail","description":"\u003ch3\u003eAnswer website questions 24\/7 with an n8n chatbot—grounded in your Data Table, capturing leads only with consent\u003c\/h3\u003e\n\u003cp\u003eThis \u003cstrong\u003e24\/7 Website Chatbot Workflow (n8n)\u003c\/strong\u003e powers your \u003cstrong\u003e@n8n\/chat\u003c\/strong\u003e widget to respond to visitors using an \u003cstrong\u003eOpenAI-powered agent\u003c\/strong\u003e grounded in your \u003cstrong\u003en8n Data Table\u003c\/strong\u003e knowledge base, while managing \u003cstrong\u003eper-session memory\u003c\/strong\u003e, collecting leads in \u003cstrong\u003eGoogle Sheets\u003c\/strong\u003e only after explicit consent, notifying you via \u003cstrong\u003eGmail\u003c\/strong\u003e, and logging unanswered questions for follow-up.\u003c\/p\u003e\n\n\u003ch3\u003eWhat this workflow does\u003c\/h3\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003eReceives visitor messages\u003c\/strong\u003e from the \u003cstrong\u003e@n8n\/chat\u003c\/strong\u003e widget trigger.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eCleans and validates input\u003c\/strong\u003e; if the message is empty, it returns a prompt to the visitor.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eUses an OpenAI-powered agent\u003c\/strong\u003e with \u003cstrong\u003esession memory\u003c\/strong\u003e to search the \u003cstrong\u003en8n Data Table\u003c\/strong\u003e \u003cstrong\u003eknowledge_base\u003c\/strong\u003e and generate a structured, grounded reply.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eCaptures leads with consent\u003c\/strong\u003e: when the visitor explicitly consents \u003cem\u003eand\u003c\/em\u003e provides a name and a valid email, it appends the lead to a Google Sheets \u003cstrong\u003e“Leads”\u003c\/strong\u003e tab and sends you a \u003cstrong\u003eGmail\u003c\/strong\u003e notification.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eHandles unsupported answers\u003c\/strong\u003e: if the answer isn’t supported, it logs the question to the \u003cstrong\u003en8n Data Table\u003c\/strong\u003e \u003cstrong\u003eunanswered_questions\u003c\/strong\u003e (including missing info) and returns a fallback response offering human follow-up.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch3\u003eUse cases\u003c\/h3\u003e\n\u003cul\u003e\n  \u003cli\u003eSaaS sites that want instant, accurate support using a curated \u003cstrong\u003eknowledge_base\u003c\/strong\u003e.\u003c\/li\u003e\n  \u003cli\u003eTeams that need \u003cstrong\u003elead capture\u003c\/strong\u003e from chat, but only after \u003cstrong\u003eexplicit consent\u003c\/strong\u003e.\u003c\/li\u003e\n  \u003cli\u003eOperators who want unanswered questions \u003cstrong\u003elogged for later follow-up\u003c\/strong\u003e instead of lost conversations.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch3\u003eTechnical details\u003c\/h3\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003eOpenAI\u003c\/strong\u003e (or \u003cstrong\u003en8n AI Gateway\u003c\/strong\u003e) for the chat agent.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003en8n Data Tables\u003c\/strong\u003e: \u003cstrong\u003eknowledge_base\u003c\/strong\u003e and \u003cstrong\u003eunanswered_questions\u003c\/strong\u003e with the expected string columns.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eGoogle Sheets\u003c\/strong\u003e: OAuth integration, write to a \u003cstrong\u003eLeads\u003c\/strong\u003e sheet.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eGmail\u003c\/strong\u003e: OAuth integration to email you notifications.\u003c\/li\u003e\n  \u003cli\u003eIncludes workflow logic nodes such as \u003cstrong\u003eif\u003c\/strong\u003e, \u003cstrong\u003eset\u003c\/strong\u003e, and supporting nodes used in the flow (e.g., \u003cstrong\u003esticky note\u003c\/strong\u003e).\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"N8N Commerce","offers":[{"title":"Default Title","offer_id":46275697639603,"sku":"N8N-21449","price":14.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0749\/6279\/6723\/files\/UdxseZlYhE-bHzD7GPFKC_dF0zG3AG.png?v=1792833458","url":"https:\/\/buyflowscripts.com\/products\/24-7-website-chatbot-workflow-n8n-with-openai-sheets-gmail","provider":"N8N Commerce","version":"1.0","type":"link"}