{"product_id":"automate-trustpilot-reviews-to-slack-focus-on-low-ratings","title":"Automate Trustpilot Reviews to Slack: Focus on Low Ratings","description":"\u003cp\u003eStop letting negative customer reviews slip through the cracks. This n8n workflow automatically monitors your Trustpilot review notifications and instantly alerts your team in Slack when you receive low ratings (3 stars or less), so you can respond quickly and protect your brand reputation.\u003c\/p\u003e\n\n\u003ch3\u003eWhat this workflow does\u003c\/h3\u003e\n\u003cp\u003eThis automation streamlines your review management process with three simple steps:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eMonitors Gmail automatically\u003c\/strong\u003e — Watches your inbox for new Trustpilot review notification emails\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eFilters by star rating\u003c\/strong\u003e — Extracts the rating directly from the email subject line and identifies reviews with 3 stars or less\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eSends targeted Slack alerts\u003c\/strong\u003e — Only forwards low-rating reviews to your designated Slack channel, while positive reviews are silently ignored\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch3\u003eUse cases\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eCustomer success teams\u003c\/strong\u003e can immediately address unhappy customers before issues escalate\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eSaaS operators\u003c\/strong\u003e can quickly identify product issues through user feedback patterns\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eE-commerce businesses\u003c\/strong\u003e can respond to negative reviews faster to maintain seller ratings\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eService companies\u003c\/strong\u003e can proactively reach out to dissatisfied clients for damage control\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch3\u003eTechnical details\u003c\/h3\u003e\n\u003cp\u003eBuilt with proven n8n nodes for reliable automation:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eGmail trigger\u003c\/strong\u003e — Monitors incoming Trustpilot notification emails\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eSet node\u003c\/strong\u003e — Processes and formats review data\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eIf node\u003c\/strong\u003e — Filters reviews based on star rating criteria\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eSlack node\u003c\/strong\u003e — Posts filtered alerts to your team channel\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003cp\u003eSetup takes just 5 minutes: enable review notifications in your Trustpilot Business account, connect your Gmail and Slack credentials in n8n, select your target Slack channel, and activate the workflow. Your team will start receiving instant alerts for every low-rating review, ensuring no customer concern goes unnoticed.\u003c\/p\u003e\n\n\u003cp\u003ePerfect for n8n users and automation engineers looking to build proactive customer experience workflows without manual monitoring overhead.\u003c\/p\u003e","brand":"N8N Commerce","offers":[{"title":"Default Title","offer_id":45492452556979,"sku":"N8N-15490","price":20.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0749\/6279\/6723\/files\/ecUNjRkVXiryMWrM68Zuf_d7060e8a82cf428aab7f71b51d757cf2.jpg?v=1778058558","url":"https:\/\/buyflowscripts.com\/products\/automate-trustpilot-reviews-to-slack-focus-on-low-ratings","provider":"N8N Commerce","version":"1.0","type":"link"}