{"product_id":"bitrix24-lead-to-whatsapp-auto-reply-n8n-workflow-with-wasync","title":"Bitrix24 Lead to WhatsApp Auto-Reply n8n Workflow with WASync","description":"\u003ch3\u003eTurn new Bitrix24 leads into instant WhatsApp welcome messages (automatically)\u003c\/h3\u003e\n\u003cp\u003eThis \u003cstrong\u003en8n workflow\u003c\/strong\u003e listens for new \u003cstrong\u003eBitrix24 CRM leads\u003c\/strong\u003e and immediately sends a \u003cstrong\u003epersonalized WhatsApp welcome reply\u003c\/strong\u003e to the lead—using the \u003cstrong\u003eWASync API\u003c\/strong\u003e from your own WhatsApp number. No Meta Business account required, just connect a number in WASync and go.\u003c\/p\u003e\n\n\u003ch3\u003eWhat this workflow does\u003c\/h3\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003eReceives a webhook\u003c\/strong\u003e from Bitrix24 when a new CRM lead is created (\u003cstrong\u003eONCRMLEADADD\u003c\/strong\u003e).\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eCalls the Bitrix24 REST API\u003c\/strong\u003e to fetch full lead details using the lead ID included in the webhook payload.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eChecks for available phone numbers\u003c\/strong\u003e in the lead record.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eSends a personalized WhatsApp message\u003c\/strong\u003e to the lead’s first phone number via the \u003cstrong\u003eWASync messages API\u003c\/strong\u003e.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eMessages can include any lead fields you choose (e.g., source, product, assigned manager) by editing the text in the workflow’s \u003cstrong\u003eSend WhatsApp welcome\u003c\/strong\u003e node.\u003c\/p\u003e\n\n\u003ch3\u003eUse cases\u003c\/h3\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003eInstant lead response\u003c\/strong\u003e: greet every new Bitrix24 lead with a WhatsApp welcome message within seconds.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eLead source personalization\u003c\/strong\u003e: add an \u003cstrong\u003eIf\u003c\/strong\u003e node to send different messages based on lead source.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eSales support follow-up\u003c\/strong\u003e: quickly confirm receipt and share next steps to improve conversion rates.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch3\u003eTechnical details\u003c\/h3\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003en8n workflow type:\u003c\/strong\u003e n8n automation workflow using nodes such as \u003cstrong\u003ewebhook\u003c\/strong\u003e, \u003cstrong\u003ehttp request\u003c\/strong\u003e, \u003cstrong\u003eset\u003c\/strong\u003e, and \u003cstrong\u003eif\u003c\/strong\u003e.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eBitrix24 integration:\u003c\/strong\u003e inbound webhook for \u003cstrong\u003eONCRMLEADADD\u003c\/strong\u003e and a REST API call to retrieve lead details.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eWASync integration:\u003c\/strong\u003e HTTP request using an API key with \u003cstrong\u003ewhatsapp.send\u003c\/strong\u003e scope (Authorization header: \u003ccode\u003eBearer \u0026lt;key\u0026gt;\u003c\/code\u003e).\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch3\u003eSetup (high level)\u003c\/h3\u003e\n\u003cul\u003e\n  \u003cli\u003eCreate a \u003cstrong\u003eWASync API key\u003c\/strong\u003e and configure it in n8n as the HTTP Header Auth credential named \u003cstrong\u003eWASync API key\u003c\/strong\u003e.\u003c\/li\u003e\n  \u003cli\u003eCreate a \u003cstrong\u003eBitrix24 outbound webhook\u003c\/strong\u003e for \u003cstrong\u003eONCRMLEADADD\u003c\/strong\u003e pointing to this workflow webhook URL.\u003c\/li\u003e\n  \u003cli\u003eUpdate settings: \u003cstrong\u003eBitrix24 portal URL\u003c\/strong\u003e, \u003cstrong\u003eBitrix24 inbound webhook token\u003c\/strong\u003e, \u003cstrong\u003ecompany name\u003c\/strong\u003e, and your \u003cstrong\u003eWASync connectionId\u003c\/strong\u003e.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eIf you want a short delay, you can add a \u003cstrong\u003eWait\u003c\/strong\u003e node before sending.\u003c\/p\u003e","brand":"N8N Commerce","offers":[{"title":"Default Title","offer_id":45950136975539,"sku":"N8N-19150","price":3.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0749\/6279\/6723\/files\/pc_irKTIAR-3kmIHb__di_7awQpGqt.png?v=1788513559","url":"https:\/\/buyflowscripts.com\/products\/bitrix24-lead-to-whatsapp-auto-reply-n8n-workflow-with-wasync","provider":"N8N Commerce","version":"1.0","type":"link"}