{"product_id":"ca-firm-client-support-automation-whatsapp-gmail-groq","title":"CA Firm Client Support Automation: WhatsApp, Gmail, Groq","description":"\u003ch3\u003eAutomate CA firm client support end-to-end with WhatsApp, Gmail, Groq (and Sheets)\u003c\/h3\u003e\n\u003cp\u003eThis n8n workflow helps CA firms respond to client questions, qualify new leads, request and track documents, and follow up—by connecting \u003cstrong\u003eWhatsApp (Meta Graph API)\u003c\/strong\u003e, \u003cstrong\u003eGmail\u003c\/strong\u003e, \u003cstrong\u003eGoogle Sheets\u003c\/strong\u003e, \u003cstrong\u003eGroq (Llama 3.3)\u003c\/strong\u003e, and \u003cstrong\u003eTelegram\u003c\/strong\u003e. It replies faster, keeps records in Sheets, and escalates Hot\/urgent leads to your team.\u003c\/p\u003e\n\n\u003ch3\u003eWhat this workflow does\u003c\/h3\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003eHandles inbound WhatsApp messages\u003c\/strong\u003e via webhooks: validates Meta verification requests, acknowledges message events immediately, and routes messages based on the sender.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eKnown clients:\u003c\/strong\u003e looks up the sender in Google Sheets, then uses \u003cstrong\u003eGroq (Llama 3.3)\u003c\/strong\u003e with the client’s compliance\/document status as context to draft a support reply and logs the conversation to a Google Sheets query log.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eDocument intake:\u003c\/strong\u003e for known-client media messages, finds the pending document in Google Sheets, marks it as received, and sends a confirmation (or a generic acknowledgment if nothing is pending).\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eUnknown numbers (lead qualification):\u003c\/strong\u003e creates\/updates a lead in Google Sheets, uses Groq to draft qualifying questions and classify the lead (requirement, business type, urgency, score), and notifies a partner on Telegram for Hot leads.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eWebsite lead form submissions:\u003c\/strong\u003e receives webhook payloads, validates and saves\/updates leads in Google Sheets, uses Groq to draft an opening message and urgency classification, replies via WhatsApp and\/or Gmail, and alerts Telegram for urgent leads.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eGmail support:\u003c\/strong\u003e triggers on new unread Gmail messages, matches the sender against the client list in Google Sheets, and replies using the Groq-enabled support logic (with logging and error tracking).\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch3\u003eUse cases\u003c\/h3\u003e\n\u003cul\u003e\n  \u003cli\u003eRespond instantly to client WhatsApp queries while keeping compliance\/document status up to date in Google Sheets.\u003c\/li\u003e\n  \u003cli\u003eQualify inbound leads automatically and escalate Hot\/urgent prospects via Telegram.\u003c\/li\u003e\n  \u003cli\u003eConfirm receipt of documents sent as WhatsApp media and update the pending workflow in Sheets.\u003c\/li\u003e\n  \u003cli\u003eReduce manual inbox work by handling unread Gmail messages with Groq-generated replies.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch3\u003eTechnical details\u003c\/h3\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003eNodes\/logic:\u003c\/strong\u003e if, code, no op, webhook, gmail, telegram.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eKey integrations:\u003c\/strong\u003e WhatsApp (Meta Graph API) webhooks, Google Sheets lead\/client \u0026amp; query logging, Groq (Llama 3.3) for support replies and lead classification, Telegram partner notifications.\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"N8N Commerce","offers":[{"title":"Default Title","offer_id":46123201593523,"sku":"N8N-20099","price":38.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0749\/6279\/6723\/files\/vg7PBLykjFiNEnUU_DTdG_XHbekoGm.png?v=1790673461","url":"https:\/\/buyflowscripts.com\/products\/ca-firm-client-support-automation-whatsapp-gmail-groq","provider":"N8N Commerce","version":"1.0","type":"link"}