{"product_id":"daily-famulor-call-performance-report-to-slack-n8n-workflow","title":"Daily Famulor Call Performance Report to Slack (n8n Workflow)","description":"\u003ch3\u003eGet a daily Famulor call performance report in Slack—automatically\u003c\/h3\u003e\n\u003cp\u003eThis n8n workflow pulls the previous day’s calls from \u003cstrong\u003eFamulor\u003c\/strong\u003e, aggregates key outcomes and quality metrics, and posts a plain-text performance report to your \u003cstrong\u003eSlack\u003c\/strong\u003e channel every morning—without exposing caller details.\u003c\/p\u003e\n\n\u003ch3\u003eWhat this workflow does\u003c\/h3\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003eRuns on a daily schedule\u003c\/strong\u003e at \u003cstrong\u003e08:00\u003c\/strong\u003e (or can be executed manually), loading configuration such as \u003cem\u003ebusinessTimezone\u003c\/em\u003e, \u003cem\u003epreview mode\u003c\/em\u003e, and your \u003cem\u003eSlack channel\u003c\/em\u003e.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eCalculates the previous day window\u003c\/strong\u003e using your configured \u003cstrong\u003ebusinessTimezone\u003c\/strong\u003e and converts it to the correct UTC time range.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eRetrieves up to 200 calls\u003c\/strong\u003e from Famulor created within that date window using the \u003cstrong\u003eFamulor List Calls\u003c\/strong\u003e operation.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eValidates and aggregates metrics\u003c\/strong\u003e, including call statuses, voice minutes, negative sentiment, and the analyzed success rate—then prepares a clean report.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eSupports safe testing with preview mode\u003c\/strong\u003e: when enabled, the workflow outputs the prepared report data without sending anything externally.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003ePosts to Slack when preview is off\u003c\/strong\u003e, sending a plain-text report to the specified Slack channel (with link previews and markdown formatting disabled).\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch3\u003eUse cases\u003c\/h3\u003e\n\u003cul\u003e\n  \u003cli\u003eDaily performance tracking for \u003cstrong\u003eSaaS customer support\u003c\/strong\u003e or \u003cstrong\u003esales\u003c\/strong\u003e teams using Famulor calls.\u003c\/li\u003e\n  \u003cli\u003eOps and analytics teams who want consistent, time-zoned reporting in \u003cstrong\u003eSlack\u003c\/strong\u003e for faster review.\u003c\/li\u003e\n  \u003cli\u003eAutomation engineers need a reliable template for scheduled reporting from an external API.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch3\u003eTechnical details\u003c\/h3\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003en8n community node:\u003c\/strong\u003e \u003ccode\u003en8n-nodes-famulor\u003c\/code\u003e version \u003cstrong\u003e2.1.1+\u003c\/strong\u003e (workflow uses \u003cstrong\u003eFamulor node version 3\u003c\/strong\u003e).\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eFamulor integration:\u003c\/strong\u003e add an API credential with \u003cstrong\u003ecalls:read\u003c\/strong\u003e scope.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eSlack integration:\u003c\/strong\u003e configure Slack credentials and set the \u003cem\u003eSlack channel ID\u003c\/em\u003e.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eNodes used:\u003c\/strong\u003e \u003ccode\u003eif\u003c\/code\u003e, \u003ccode\u003eset\u003c\/code\u003e, \u003ccode\u003ecode\u003c\/code\u003e, \u003ccode\u003eslack\u003c\/code\u003e, \u003ccode\u003esticky note\u003c\/code\u003e, and \u003ccode\u003en8n-nodes-famulor\u003c\/code\u003e.\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"N8N Commerce","offers":[{"title":"Default Title","offer_id":46196311228595,"sku":"N8N-20712","price":64.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0749\/6279\/6723\/files\/Ki-CEGWhPWAR6BuTVKt0e_UWIrhhPC.png?v=1791623411","url":"https:\/\/buyflowscripts.com\/products\/daily-famulor-call-performance-report-to-slack-n8n-workflow","provider":"N8N Commerce","version":"1.0","type":"link"}