{"product_id":"dental-patient-telegram-bot-ai-replies-booking-reminders","title":"Dental Patient Telegram Bot: AI Replies, Booking \u0026 Reminders","description":"\u003ch3\u003eTurn Telegram dental chats into instant AI answers, bookings, and reminders—automatically\u003c\/h3\u003e\n\u003cp\u003eThis \u003cb\u003en8n automation workflow\u003c\/b\u003e handles your dental clinic’s patient conversations in \u003cb\u003eTelegram\u003c\/b\u003e, uses \u003cb\u003eOpenAI (gpt-4o-mini)\u003c\/b\u003e to reply to treatment and general questions, saves patient data in \u003cb\u003eGoogle Sheets\u003c\/b\u003e, sends \u003cb\u003eappointment confirmations\u003c\/b\u003e and \u003cb\u003epayment\/recall follow-ups\u003c\/b\u003e, and posts failure alerts to \u003cb\u003eSlack\u003c\/b\u003e.\u003c\/p\u003e\n\n\u003ch3\u003eWhat this workflow does\u003c\/h3\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cb\u003eResponds to patient messages in Telegram\u003c\/b\u003e by triggering whenever a patient sends a message to your clinic bot.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cb\u003eExtracts key details\u003c\/b\u003e (patient chat ID, name, message text) and routes the request using keywords for:\n    \u003cul\u003e\n      \u003cli\u003e\n\u003cb\u003eBooking requests\u003c\/b\u003e: appends a new patient booking to \u003cb\u003eGoogle Sheets\u003c\/b\u003e with an appointment date set \u003cb\u003ethree days ahead\u003c\/b\u003e, then sends a confirmation via Telegram.\u003c\/li\u003e\n      \u003cli\u003e\n\u003cb\u003eTreatment-plan questions\u003c\/b\u003e: uses \u003cb\u003eOpenAI (gpt-4o-mini)\u003c\/b\u003e to generate a plain-language explanation, saves it back to the matching patient row in Google Sheets, and replies in Telegram.\u003c\/li\u003e\n      \u003cli\u003e\n\u003cb\u003ePayment questions\u003c\/b\u003e: calculates a \u003cb\u003e3-installment EMI\u003c\/b\u003e schedule from a fixed total cost, updates payment status in Google Sheets, and sends the installment schedule on Telegram.\u003c\/li\u003e\n      \u003cli\u003e\n\u003cb\u003eGeneral questions\u003c\/b\u003e: routed through the same conversation handling logic.\u003c\/li\u003e\n    \u003c\/ul\u003e\n  \u003c\/li\u003e\n  \u003cli\u003e\n\u003cb\u003eSends daily reminders\u003c\/b\u003e (schedule trigger) by reading all patients from Google Sheets and messaging on:\n    \u003cul\u003e\n      \u003cli\u003eTomorrow’s procedures\u003c\/li\u003e\n      \u003cli\u003eYesterday’s post-care follow-up (including a review request)\u003c\/li\u003e\n      \u003cli\u003eSix-month cleaning recalls\u003c\/li\u003e\n    \u003c\/ul\u003e\n  \u003c\/li\u003e\n  \u003cli\u003e\n\u003cb\u003eMonitors reliability\u003c\/b\u003e by posting \u003cb\u003eSlack alerts\u003c\/b\u003e when the workflow fails globally or when either OpenAI step errors.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch3\u003eUse cases\u003c\/h3\u003e\n\u003cul\u003e\n  \u003cli\u003ePatients message your bot for \u003cb\u003etreatment explanations\u003c\/b\u003e and receive instant AI replies in Telegram.\u003c\/li\u003e\n  \u003cli\u003eAutomated \u003cb\u003eappointment booking\u003c\/b\u003e with Google Sheets records and Telegram confirmation.\u003c\/li\u003e\n  \u003cli\u003ePatients asking about \u003cb\u003eEMI payment plans\u003c\/b\u003e get a clear 3-installment schedule.\u003c\/li\u003e\n  \u003cli\u003eDaily \u003cb\u003eprocedure reminders\u003c\/b\u003e, \u003cb\u003epost-care follow-ups\u003c\/b\u003e, and \u003cb\u003esix-month cleaning\u003c\/b\u003e nudges reduce missed appointments.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch3\u003eTechnical details\u003c\/h3\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cb\u003eTelegram\u003c\/b\u003e (Telegram Bot API trigger + messaging)\u003c\/li\u003e\n  \u003cli\u003e\n\u003cb\u003eOpenAI\u003c\/b\u003e with \u003cb\u003egpt-4o-mini\u003c\/b\u003e for treatment-plan responses\u003c\/li\u003e\n  \u003cli\u003e\n\u003cb\u003eGoogle Sheets\u003c\/b\u003e using OAuth2 to store and update patient rows\u003c\/li\u003e\n  \u003cli\u003e\n\u003cb\u003eSlack\u003c\/b\u003e (Slack OAuth2) for error alerts\u003c\/li\u003e\n  \u003cli\u003eCore n8n nodes: \u003cb\u003eset\u003c\/b\u003e, \u003cb\u003ecode\u003c\/b\u003e, \u003cb\u003eslack\u003c\/b\u003e, \u003cb\u003efilter\u003c\/b\u003e, \u003cb\u003eswitch\u003c\/b\u003e, \u003cb\u003etelegram\u003c\/b\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"N8N Commerce","offers":[{"title":"Default Title","offer_id":45741416710323,"sku":"N8N-17603","price":66.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0749\/6279\/6723\/files\/m7w-kc1TEhYPfv8H5q5KF_iAPUCazp.png?v=1785316117","url":"https:\/\/buyflowscripts.com\/products\/dental-patient-telegram-bot-ai-replies-booking-reminders","provider":"N8N Commerce","version":"1.0","type":"link"}