{"product_id":"monitor-low-trustpilot-reviews-with-n8n-scrappa-automation","title":"Monitor Low Trustpilot Reviews with n8n Scrappa Automation","description":"\u003cp\u003eTurn negative customer feedback into actionable insights with this powerful n8n automation that monitors low-rated Trustpilot reviews in real-time. Never miss a critical review again—automatically filter and organize poor ratings so your customer support team can respond quickly to protect your brand reputation.\u003c\/p\u003e\n\n\u003ch3\u003eWhat this workflow does\u003c\/h3\u003e\n\u003cp\u003eThis automation streamlines your review monitoring process through three key steps:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eFetches recent Trustpilot reviews\u003c\/strong\u003e for your company domain using the Scrappa API integration\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eFilters responses to low ratings only\u003c\/strong\u003e, allowing customer support teams to prioritize and triage risky reviews that need immediate attention\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eNormalizes review data\u003c\/strong\u003e into structured format including rating, title, review text, author name, publication date, and direct URL for seamless alerts or reporting workflows\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch3\u003eUse cases\u003c\/h3\u003e\n\u003cp\u003ePerfect for SaaS operators and customer success teams who need to:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eMonitor brand reputation by catching negative Trustpilot reviews as they're published\u003c\/li\u003e\n\u003cli\u003eEnable rapid response to customer complaints before they escalate\u003c\/li\u003e\n\u003cli\u003eGenerate structured reports on customer satisfaction trends and recurring issues\u003c\/li\u003e\n\u003cli\u003eIntegrate review alerts with existing customer support platforms and notification systems\u003c\/li\u003e\n\u003cli\u003eTrack competitor review performance and identify market positioning opportunities\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch3\u003eTechnical details\u003c\/h3\u003e\n\u003cp\u003eThis n8n workflow leverages:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003en8n-nodes-scrappa community node\u003c\/strong\u003e for reliable Trustpilot data extraction\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCode node\u003c\/strong\u003e for custom review filtering and data normalization logic\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eManual trigger\u003c\/strong\u003e for on-demand execution and testing\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eScrappa API integration\u003c\/strong\u003e providing robust web scraping capabilities\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003cp\u003eSetup requires installing the n8n-nodes-scrappa community node, configuring your Scrappa API credentials in n8n, and replacing the example domain with your actual company domain. The workflow outputs clean, structured data ready for integration with your existing customer support tools, Slack notifications, or reporting dashboards.\u003c\/p\u003e","brand":"N8N Commerce","offers":[{"title":"Default Title","offer_id":45476935368883,"sku":"N8N-15332","price":19.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0749\/6279\/6723\/files\/Z31881hW9x1fnGH9Xdt9U_39275f16190d439b887aa4740ab216b4.jpg?v=1777367116","url":"https:\/\/buyflowscripts.com\/products\/monitor-low-trustpilot-reviews-with-n8n-scrappa-automation","provider":"N8N Commerce","version":"1.0","type":"link"}