{"product_id":"n8n-feedback-routing-w-google-gemini-sheets-slack-gmail","title":"n8n Feedback Routing w\/ Google Gemini → Sheets, Slack, Gmail","description":"\u003ch3\u003eTurn incoming feedback into actionable routing—with Google Gemini, Google Sheets, Slack, and Gmail\u003c\/h3\u003e\n\u003cp\u003eThis n8n workflow automatically collects customer feedback from an \u003cb\u003en8n Form\u003c\/b\u003e, uses \u003cb\u003eGoogle Gemini\u003c\/b\u003e to classify each message (Bug, Feature, Praise, or Other), then routes it to the right place in \u003cb\u003eGoogle Sheets\u003c\/b\u003e and \u003cb\u003eSlack\u003c\/b\u003e—and for bugs, sends an acknowledgement back to the reporter via \u003cb\u003eGmail\u003c\/b\u003e.\u003c\/p\u003e\n\n\u003ch3\u003eWhat this workflow does\u003c\/h3\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cb\u003eReceives feedback\u003c\/b\u003e through an \u003cb\u003en8n Form\u003c\/b\u003e (captures the sender’s email address and message).\u003c\/li\u003e\n  \u003cli\u003e\n\u003cb\u003eClassifies the feedback\u003c\/b\u003e using the \u003cb\u003eGoogle Gemini\u003c\/b\u003e model into: \u003cb\u003eBug\u003c\/b\u003e, \u003cb\u003eFeature\u003c\/b\u003e, \u003cb\u003ePraise\u003c\/b\u003e, or \u003cb\u003eOther\u003c\/b\u003e (with “other” as a fallback category).\u003c\/li\u003e\n  \u003cli\u003e\n\u003cb\u003eBug reports:\u003c\/b\u003e appends the submission to the \u003cb\u003eGoogle Sheets\u003c\/b\u003e “Bugs” tab, posts an alert to your \u003cb\u003eSlack #bugs\u003c\/b\u003e channel, generates a short acknowledgement using Gemini, and emails the reply to the reporter via \u003cb\u003eGmail\u003c\/b\u003e.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cb\u003eFeature requests:\u003c\/b\u003e appends to the \u003cb\u003eGoogle Sheets\u003c\/b\u003e “Feature Ideas” tab.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cb\u003ePraise:\u003c\/b\u003e posts the message to your \u003cb\u003eSlack #kudos\u003c\/b\u003e channel.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cb\u003eOther feedback:\u003c\/b\u003e appends to the \u003cb\u003eGoogle Sheets\u003c\/b\u003e “Other” tab for later review.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch3\u003eUse cases\u003c\/h3\u003e\n\u003cul\u003e\n  \u003cli\u003eRoute user-reported issues to your support team instantly while notifying Slack.\u003c\/li\u003e\n  \u003cli\u003eCollect and organize feature requests in Sheets without manual triage.\u003c\/li\u003e\n  \u003cli\u003eCelebrate positive feedback by forwarding kudos to a dedicated Slack channel.\u003c\/li\u003e\n  \u003cli\u003eSend a fast, polite bug acknowledgement email to improve response time and user trust.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch3\u003eTechnical details\u003c\/h3\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cb\u003en8n Form Trigger\u003c\/b\u003e to capture email + message\u003c\/li\u003e\n  \u003cli\u003e\n\u003cb\u003eGoogle Gemini\u003c\/b\u003e (PaLM) for classification and bug acknowledgement text\u003c\/li\u003e\n  \u003cli\u003e\n\u003cb\u003eGoogle Sheets\u003c\/b\u003e (OAuth2) to append rows into “Bugs”, “Feature Ideas”, and “Other” tabs\u003c\/li\u003e\n  \u003cli\u003e\n\u003cb\u003eSlack\u003c\/b\u003e (OAuth2) to post to #bugs and #kudos channels\u003c\/li\u003e\n  \u003cli\u003e\n\u003cb\u003eGmail\u003c\/b\u003e (OAuth2) to send bug acknowledgement replies\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cb\u003eSetup:\u003c\/b\u003e connect Google Gemini (PaLM) API credentials, Google Sheets OAuth2, Slack OAuth2, and Gmail OAuth2; map your spreadsheet tabs; select your Slack channels; then publish your n8n Form URL for feedback submissions.\u003c\/p\u003e","brand":"N8N Commerce","offers":[{"title":"Default Title","offer_id":45812015005875,"sku":"N8N-17953","price":52.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0749\/6279\/6723\/files\/gK0HrkLqDrN2aEDVGSk6G_davoMPx6.png?v=1786353247","url":"https:\/\/buyflowscripts.com\/products\/n8n-feedback-routing-w-google-gemini-sheets-slack-gmail","provider":"N8N Commerce","version":"1.0","type":"link"}