{"product_id":"n8n-google-review-request-workflow-twilio-sms-gmail","title":"n8n Google Review Request Workflow: Twilio SMS + Gmail","description":"\u003ch3\u003eTurn completed jobs into Google reviews automatically—using Twilio SMS + Gmail\u003c\/h3\u003e\n\u003cp\u003eThis \u003cstrong\u003en8n Google Review Request Workflow\u003c\/strong\u003e sends review requests by \u003cstrong\u003eTwilio SMS\u003c\/strong\u003e, monitors new \u003cstrong\u003eGoogle\u003c\/strong\u003e reviews, drafts reply text with \u003cstrong\u003eOpenAI\u003c\/strong\u003e, and posts only \u003cstrong\u003ehuman-approved\u003c\/strong\u003e responses back to your Google Business Profile. Built for local service businesses (and agencies managing them), it runs on a schedule so review requests never get missed.\u003c\/p\u003e\n\n\u003ch3\u003eWhat this workflow does\u003c\/h3\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003eReview requests (daily at 6 PM):\u003c\/strong\u003e Pulls today’s completed jobs from \u003cstrong\u003eGoogle Sheets\u003c\/strong\u003e, filters for customers with a mobile number who \u003cem\u003ehaven’t been asked in 90 days\u003c\/em\u003e, then texts your \u003cstrong\u003eGoogle review link\u003c\/strong\u003e via \u003cstrong\u003eTwilio\u003c\/strong\u003e.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eGentle reminder:\u003c\/strong\u003e Waits 5 days; if no review appears, sends \u003cstrong\u003eone reminder\u003c\/strong\u003e.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eReview monitoring (every 6 hours):\u003c\/strong\u003e Polls for new Google reviews, drafts a \u003cstrong\u003e2–3 sentence reply\u003c\/strong\u003e for each using \u003cstrong\u003eOpenAI\u003c\/strong\u003e.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eHuman approval loop:\u003c\/strong\u003e Appends each draft to the \u003cstrong\u003ePendingReplies\u003c\/strong\u003e tab in Google Sheets and emails the draft to the owner via \u003cstrong\u003eGmail\u003c\/strong\u003e.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003ePost approved replies (every morning at 9 AM):\u003c\/strong\u003e Reads \u003cstrong\u003ePendingReplies\u003c\/strong\u003e, posts only rows marked \u003cstrong\u003eApproved\u003c\/strong\u003e to the \u003cstrong\u003eGoogle Business Profile API\u003c\/strong\u003e, then logs each posted reply in \u003cstrong\u003eReviewLog\u003c\/strong\u003e.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eNo blind posting:\u003c\/strong\u003e Nothing posts without explicit approval.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch3\u003eUse cases\u003c\/h3\u003e\n\u003cul\u003e\n  \u003cli\u003eA clinic or salon automatically requests Google reviews from patients\/clients after appointments, with an SMS reminder if needed.\u003c\/li\u003e\n  \u003cli\u003eA contractor agency deploys a repeatable “review engine” for multiple client locations using Google Sheets, Twilio, and Gmail.\u003c\/li\u003e\n  \u003cli\u003eA restaurant team monitors new reviews and submits owner-approved replies—fast, consistent, and logged.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch3\u003eTechnical details\u003c\/h3\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003eIntegrations:\u003c\/strong\u003e \u003cstrong\u003eGoogle Sheets\u003c\/strong\u003e, \u003cstrong\u003eTwilio\u003c\/strong\u003e (SMS), \u003cstrong\u003eGmail\u003c\/strong\u003e (emailing drafts), \u003cstrong\u003eGoogle Business Profile API\u003c\/strong\u003e (posting replies).\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eScheduling:\u003c\/strong\u003e daily 6 PM requests, every 6 hours review monitoring, morning 9 AM posting.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003en8n nodes:\u003c\/strong\u003e \u003ccode\u003eset\u003c\/code\u003e, \u003ccode\u003ecode\u003c\/code\u003e, \u003ccode\u003ewait\u003c\/code\u003e, \u003ccode\u003egmail\u003c\/code\u003e, \u003ccode\u003etwilio\u003c\/code\u003e, plus a \u003ccode\u003esticky note\u003c\/code\u003e for workflow guidance.\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"N8N Commerce","offers":[{"title":"Default Title","offer_id":46172948037811,"sku":"N8N-20580","price":38.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0749\/6279\/6723\/files\/3en9xG2NFikOGO-K9D8FW_1YZTS4SM.png?v=1791364532","url":"https:\/\/buyflowscripts.com\/products\/n8n-google-review-request-workflow-twilio-sms-gmail","provider":"N8N Commerce","version":"1.0","type":"link"}