{"product_id":"n8n-telegram-support-bot-google-docs-claude-q-a","title":"N8N Telegram Support Bot: Google Docs + Claude Q\u0026A","description":"\u003ch3\u003eTurn your Google Docs into a Telegram support chatbot powered by Claude\u003c\/h3\u003e\n\u003cp\u003eThis n8n workflow answers Telegram customer questions using the latest content from your Google Docs, generates responses with \u003cstrong\u003eAnthropic Claude\u003c\/strong\u003e, and automatically logs every Q\u0026amp;A to \u003cstrong\u003eGoogle Sheets\u003c\/strong\u003e—then replies back in Telegram.\u003c\/p\u003e\n\n\u003ch3\u003eWhat this workflow does\u003c\/h3\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003eListens for new Telegram messages\u003c\/strong\u003e sent to your bot.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eFetches the latest text\u003c\/strong\u003e from a specified \u003cstrong\u003eGoogle Docs\u003c\/strong\u003e document to serve as the knowledge source.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eBuilds an AI prompt\u003c\/strong\u003e by combining today’s date, the Google Docs content, and the user’s Telegram question.\u003c\/li\u003e\n  \u003cli\u003eSends the prompt to an \u003cstrong\u003eAnthropic Claude\u003c\/strong\u003e chat model using an AI Agent with \u003cstrong\u003econversation memory keyed by Telegram chat ID\u003c\/strong\u003e.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eCleans the AI response text\u003c\/strong\u003e (for example, flattening Markdown links) for a clean Telegram reply.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eLogs each interaction\u003c\/strong\u003e to a \u003cstrong\u003eGoogle Sheets\u003c\/strong\u003e spreadsheet: date, question, answer, chat ID, and username.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eReplies in Telegram\u003c\/strong\u003e with the final processed answer.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch3\u003eUse cases\u003c\/h3\u003e\n\u003cul\u003e\n  \u003cli\u003eProvide instant Telegram support for your SaaS using an internal help document stored in Google Docs.\u003c\/li\u003e\n  \u003cli\u003eReduce repetitive support work by answering common questions from a living knowledge base.\u003c\/li\u003e\n  \u003cli\u003eMaintain an audit trail of customer questions and Claude answers in Google Sheets for review and improvement.\u003c\/li\u003e\n  \u003cli\u003eSupport team members who want a quick, conversational interface to documentation without rebuilding a UI.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch3\u003eTechnical details\u003c\/h3\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003eTelegram\u003c\/strong\u003e trigger for incoming bot messages and sending replies back.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eGoogle Docs\u003c\/strong\u003e OAuth2 to fetch knowledge base content.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eAnthropic (Claude)\u003c\/strong\u003e API credential + AI Agent with memory keyed by Telegram chat ID.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eGoogle Sheets\u003c\/strong\u003e OAuth2 to record: date, question, answer, chatid, username (mapped to your sheet columns).\u003c\/li\u003e\n  \u003cli\u003eIncludes workflow components such as \u003cstrong\u003eSet\u003c\/strong\u003e, \u003cstrong\u003eCode\u003c\/strong\u003e, and \u003cstrong\u003eDate\/Time\u003c\/strong\u003e for prompt building, timestamps, and response formatting.\u003c\/li\u003e\n  \u003cli\u003eIncludes n8n UI elements like a \u003cstrong\u003eSticky Note\u003c\/strong\u003e for guidance.\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"N8N Commerce","offers":[{"title":"Default Title","offer_id":45961972351155,"sku":"N8N-19235","price":15.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0749\/6279\/6723\/files\/S-8FfKzg-5b-lrNlvXErP_XbYpQjr9.png?v=1788598918","url":"https:\/\/buyflowscripts.com\/products\/n8n-telegram-support-bot-google-docs-claude-q-a","provider":"N8N Commerce","version":"1.0","type":"link"}