{"product_id":"n8n-twilio-missed-call-text-back-log-to-google-sheets","title":"n8n Twilio Missed Call Text Back + Log to Google Sheets","description":"\u003ch3\u003eAuto-SMS back missed callers with Twilio—and log every no-answer to Google Sheets\u003c\/h3\u003e\n\u003cp\u003eThis n8n workflow listens for Twilio Voice webhook call status updates, detects missed call outcomes, automatically texts the caller back, alerts you by SMS, and records each missed call in Google Sheets for tracking and reporting.\u003c\/p\u003e\n\n\u003ch3\u003eWhat this workflow does\u003c\/h3\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cb\u003eReceives a Twilio POST webhook\u003c\/b\u003e after a Dial attempt completes and immediately returns empty TwiML so the call flow isn’t held open.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cb\u003eFilters call outcomes\u003c\/b\u003e by checking the \u003ci\u003eTwilio DialCallStatus\u003c\/i\u003e and continuing only for: \u003cb\u003eno-answer\u003c\/b\u003e, \u003cb\u003ebusy\u003c\/b\u003e, \u003cb\u003efailed\u003c\/b\u003e, or \u003cb\u003ecanceled\u003c\/b\u003e.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cb\u003eText-back SMS to the caller\u003c\/b\u003e using Twilio from your configured business number with a predefined “missed call” reply message.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cb\u003eOwner alert SMS\u003c\/b\u003e to your configured mobile number, including the caller’s number and—if present—the caller’s city.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cb\u003eLogs each missed call\u003c\/b\u003e by appending a new row to Google Sheets with: caller, called number, outcome, CallSid, timestamp, and a “texted back” flag.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch3\u003eUse cases\u003c\/h3\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cb\u003eMissed-call follow-up\u003c\/b\u003e for small businesses: respond instantly to inbound callers who were unavailable.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cb\u003eOperational alerts\u003c\/b\u003e for reception\/answering coverage: get an SMS notice when Twilio reports no-answer, busy, failed, or canceled outcomes.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cb\u003eCall tracking\u003c\/b\u003e for SaaS operators: maintain a spreadsheet of missed calls with CallSid and timestamps for auditing and process improvement.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch3\u003eTechnical details\u003c\/h3\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cb\u003eTwilio\u003c\/b\u003e integration for Voice webhook handling and SMS sending.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cb\u003eWebhook\u003c\/b\u003e trigger node to receive Twilio call status updates and respond with empty TwiML.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cb\u003eif \/ set \/ no op\u003c\/b\u003e logic to filter missed outcomes and manage message\/values.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cb\u003eGoogle Sheets\u003c\/b\u003e credentials to append missed call records to a sheet named \u003cb\u003e“Missed calls”\u003c\/b\u003e.\u003c\/li\u003e\n  \u003cli\u003eIncludes workflow notes (e.g., \u003cb\u003esticky note\u003c\/b\u003e) to guide setup.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch3\u003eSetup requirements\u003c\/h3\u003e\n\u003cp\u003eYou’ll need a Twilio account with SMS capability, a Twilio phone number configured to forward calls to your real phone, and Google Sheets credentials with a target spreadsheet document ID containing a “Missed calls” sheet.\u003c\/p\u003e","brand":"N8N Commerce","offers":[{"title":"Default Title","offer_id":45950060265651,"sku":"N8N-19165","price":3.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0749\/6279\/6723\/files\/k4poFkku97ZbvdFzdZfng_eiEPHRUy.png?v=1788513136","url":"https:\/\/buyflowscripts.com\/products\/n8n-twilio-missed-call-text-back-log-to-google-sheets","provider":"N8N Commerce","version":"1.0","type":"link"}