{"product_id":"n8n-twilio-sms-quote-follow-up-workflow-with-webhook","title":"n8n Twilio SMS Quote Follow-Up Workflow with Webhook","description":"\u003ch3\u003eTurn new quote leads into scheduled Twilio SMS follow-ups—automatically\u003c\/h3\u003e\n\u003cp\u003eWith this \u003cstrong\u003en8n Twilio SMS Quote Follow-Up Workflow with Webhook\u003c\/strong\u003e, every new quote can trigger a timed SMS chase: the workflow waits, checks whether the customer replied via Twilio, sends personalized nudges only if needed, and alerts the business owner when the customer responds or when the follow-up closes.\u003c\/p\u003e\n\n\u003ch3\u003eWhat this workflow does\u003c\/h3\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003eReceives quote details via webhook:\u003c\/strong\u003e A POST request sends customer phone, name, job, amount, and an optional quote URL. The workflow responds immediately with a JSON response.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eBuilds personalized nudge messages:\u003c\/strong\u003e It normalizes the incoming data, generates three nudges, and calculates follow-up times in your configured time zone.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eNotifies the owner that the chase has started:\u003c\/strong\u003e If the phone number and required settings are valid, it sends an SMS to the owner’s cell via \u003cstrong\u003eTwilio\u003c\/strong\u003e.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eWaits, checks, and nudges:\u003c\/strong\u003e For nudge #1, #2, and #3, it waits until the next scheduled time, then calls the \u003cstrong\u003eTwilio Messages API\u003c\/strong\u003e to check whether the customer replied since the chase started.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eStops on reply:\u003c\/strong\u003e As soon as an inbound reply is detected, the workflow stops and immediately texts the owner.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eCloses after nudge #3:\u003c\/strong\u003e If no reply arrives after the third nudge, it sends an SMS to the owner indicating the chase is closed.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch3\u003eUse cases\u003c\/h3\u003e\n\u003cul\u003e\n  \u003cli\u003eService businesses that want instant, consistent follow-up after a quote submission.\u003c\/li\u003e\n  \u003cli\u003eSaaS teams automating lead nurturing without manual chasing.\u003c\/li\u003e\n  \u003cli\u003eAutomation engineers integrating quote capture with \u003cstrong\u003en8n\u003c\/strong\u003e and \u003cstrong\u003eTwilio\u003c\/strong\u003e SMS reply detection.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch3\u003eTechnical details\u003c\/h3\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003en8n nodes:\u003c\/strong\u003e \u003ccode\u003ewebhook\u003c\/code\u003e, \u003ccode\u003eif\u003c\/code\u003e, \u003ccode\u003eset\u003c\/code\u003e, \u003ccode\u003ecode\u003c\/code\u003e, \u003ccode\u003ewait\u003c\/code\u003e, \u003ccode\u003etwilio\u003c\/code\u003e.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eTwilio integration:\u003c\/strong\u003e Uses Twilio credentials (Account SID\/Auth Token), sends owner notifications, and checks inbound replies via \u003cstrong\u003eTwilio Messages API\u003c\/strong\u003e.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eConfiguration:\u003c\/strong\u003e Set your Twilio “From” number, owner “To” number, business name, time zone, and (optionally) adjust wait intervals and nudge message templates.\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"N8N Commerce","offers":[{"title":"Default Title","offer_id":46068032176307,"sku":"N8N-19773","price":72.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0749\/6279\/6723\/files\/xN4hXjYTqIfaFHiYNx65_dBF4fFZb.png?v=1789981644","url":"https:\/\/buyflowscripts.com\/products\/n8n-twilio-sms-quote-follow-up-workflow-with-webhook","provider":"N8N Commerce","version":"1.0","type":"link"}