{"product_id":"n8n-twilio-whatsapp-auto-reply-for-missed-calls-google-sheets","title":"n8n Twilio WhatsApp Auto Reply for Missed Calls + Google Sheets","description":"\u003ch3\u003eTurn missed calls into instant WhatsApp follow-ups (with logging to Google Sheets)\u003c\/h3\u003e\n\u003cp\u003eThis n8n workflow automatically detects when an incoming Twilio call is missed and immediately sends the caller a WhatsApp reply via Twilio—then records every follow-up message in Google Sheets for clear tracking and reporting.\u003c\/p\u003e\n\n\u003ch3\u003eWhat this workflow does\u003c\/h3\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cb\u003eReceives Twilio call webhooks\u003c\/b\u003e as an HTTP POST to your workflow’s Webhook URL.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cb\u003eChecks call outcome\u003c\/b\u003e using the incoming \u003cb\u003eCallStatus\u003c\/b\u003e and continues only when the call is missed (e.g., no-answer, busy, or failed).\u003c\/li\u003e\n  \u003cli\u003e\n\u003cb\u003eBuilds a WhatsApp follow-up message\u003c\/b\u003e using caller and business phone numbers from the webhook payload.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cb\u003eSends the WhatsApp message\u003c\/b\u003e to the caller using the \u003cb\u003eTwilio\u003c\/b\u003e node.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cb\u003eLogs the follow-up to Google Sheets\u003c\/b\u003e by appending a row with: timestamp, caller, message text, call status, number called, and a default follow-up status.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch3\u003eUse cases\u003c\/h3\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cb\u003eSaaS or service businesses\u003c\/b\u003e that want to reduce lost leads after unanswered calls by sending an immediate WhatsApp confirmation.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cb\u003eSupport teams\u003c\/b\u003e who need a lightweight missed-call response to route customers back to the conversation quickly.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cb\u003eOperators and automation engineers\u003c\/b\u003e who want an audit trail of WhatsApp follow-ups tied directly to Twilio CallStatus.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch3\u003eTechnical details\u003c\/h3\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cb\u003eNodes \/ integrations:\u003c\/b\u003e \u003cb\u003ewebhook\u003c\/b\u003e, \u003cb\u003eif\u003c\/b\u003e, \u003cb\u003ecode\u003c\/b\u003e, \u003cb\u003etwilio\u003c\/b\u003e, \u003cb\u003egoogle sheets\u003c\/b\u003e.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cb\u003eWebhook-driven:\u003c\/b\u003e configure your Twilio phone number (or Twilio Studio\/Voice webhook) to POST call events to the workflow’s Webhook URL.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cb\u003eTwilio WhatsApp:\u003c\/b\u003e add Twilio credentials in n8n and set the correct WhatsApp-enabled “From” number (WhatsApp sender) in the Twilio message step.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cb\u003eGoogle Sheets logging:\u003c\/b\u003e add OAuth credentials and replace \u003cb\u003eYOUR_GOOGLE_SHEET_ID_HERE\u003c\/b\u003e; ensure the sheet (e.g., \u003cb\u003eSheet1\u003c\/b\u003e) has matching columns: \u003cb\u003eTime, Caller, Reply Text, Call Status, Number Called, Follow-up Status\u003c\/b\u003e.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003cp\u003eThis n8n automation combines \u003cb\u003eTwilio WhatsApp auto reply\u003c\/b\u003e for missed calls with structured \u003cb\u003eGoogle Sheets\u003c\/b\u003e tracking—so every follow-up is immediate and measurable.\u003c\/p\u003e","brand":"N8N Commerce","offers":[{"title":"Default Title","offer_id":46228891500723,"sku":"N8N-20969","price":64.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0749\/6279\/6723\/files\/tBmkq58rnWZbI4p9ed3xB_ixKLmMCz.png?v=1792055622","url":"https:\/\/buyflowscripts.com\/products\/n8n-twilio-whatsapp-auto-reply-for-missed-calls-google-sheets","provider":"N8N Commerce","version":"1.0","type":"link"}