{"product_id":"n8n-workflow-japanese-keigo-email-replies-to-teams","title":"n8n Workflow: Japanese Keigo Email Replies to Teams","description":"\u003ch3\u003eTurn Japanese Keigo email replies into a Teams-ready draft—automatically\u003c\/h3\u003e\n\u003cp\u003eThis n8n workflow takes new inquiries from an \u003cstrong\u003en8n Form\u003c\/strong\u003e, matches them to your \u003cstrong\u003ekeigo_faq\u003c\/strong\u003e data table, drafts a polished \u003cstrong\u003eJapanese keigo\u003c\/strong\u003e reply with \u003cstrong\u003eOpenAI\u003c\/strong\u003e, fixes keigo issues, and posts the result to \u003cstrong\u003eMicrosoft Teams\u003c\/strong\u003e for quick staff review.\u003c\/p\u003e\n\n\u003ch3\u003eWhat this workflow does\u003c\/h3\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003eReceives inquiries\u003c\/strong\u003e from an \u003cstrong\u003en8n Form\u003c\/strong\u003e submission, including sender name, company, email, and message.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eLoads your FAQ knowledge\u003c\/strong\u003e by pulling all rows from the \u003cstrong\u003en8n data table `keigo_faq`\u003c\/strong\u003e (topic, keywords, answer), aggregates them into a usable FAQ list, and appends your company name and email signature.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eClassifies the inquiry\u003c\/strong\u003e using \u003cstrong\u003eOpenAI\u003c\/strong\u003e (e.g., pricing, demo request, product question, trouble report, other, or sales pitch\/spam) and selects reply guidance by category.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eSelects up to three relevant FAQ entries\u003c\/strong\u003e by scoring keyword hits in the message, then compiles a short FAQ block from those matches.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eGenerates a structured Japanese business email draft\u003c\/strong\u003e with \u003cstrong\u003eOpenAI\u003c\/strong\u003e (subject, body, urgency, and staff check points) using only the matched FAQ answers as facts.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eRuns a second OpenAI pass to correct keigo\u003c\/strong\u003e, producing a list of specific fixes made.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003ePosts everything to Microsoft Teams\u003c\/strong\u003e as an Adaptive Card via an incoming webhook, including the original inquiry, keigo-checked draft, fixes list, FAQ topics used, and check points for staff.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch3\u003eUse cases\u003c\/h3\u003e\n\u003cul\u003e\n  \u003cli\u003eCustomer support teams that respond to Japanese business inquiries with consistent \u003cstrong\u003ekeigo\u003c\/strong\u003e.\u003c\/li\u003e\n  \u003cli\u003eSaaS operators handling inbound requests (pricing, demos, troubleshooting) while ensuring replies stay fact-based from your FAQ.\u003c\/li\u003e\n  \u003cli\u003eAutomation engineers who want a review-first workflow that surfaces “what to check” before sending.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch3\u003eTechnical details\u003c\/h3\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003en8n Form\u003c\/strong\u003e intake and routing.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003en8n data table\u003c\/strong\u003e lookup: `keigo_faq` (topic, keywords, answer).\u003c\/li\u003e\n  \u003cli\u003eData handling nodes: \u003cstrong\u003eset\u003c\/strong\u003e, \u003cstrong\u003eno op\u003c\/strong\u003e, \u003cstrong\u003esplit out\u003c\/strong\u003e, \u003cstrong\u003eaggregate\u003c\/strong\u003e, and supporting \u003cstrong\u003esticky note\u003c\/strong\u003e.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eOpenAI\u003c\/strong\u003e used twice: classification + draft, then keigo correction.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eMicrosoft Teams\u003c\/strong\u003e delivery via \u003cstrong\u003eincoming webhook\u003c\/strong\u003e with an \u003cstrong\u003eAdaptive Card\u003c\/strong\u003e.\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"N8N Commerce","offers":[{"title":"Default Title","offer_id":46312250966195,"sku":"N8N-21748","price":20.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0749\/6279\/6723\/files\/23Wv6ImYOI6jQqGzcJIlO_oH0IOI54.png?v=1793178255","url":"https:\/\/buyflowscripts.com\/products\/n8n-workflow-japanese-keigo-email-replies-to-teams","provider":"N8N Commerce","version":"1.0","type":"link"}