{"product_id":"n8n-workflow-prioritize-feature-requests-with-claude-slack","title":"n8n Workflow: Prioritize Feature Requests with Claude + Slack","description":"\u003ch3\u003eTurn customer feedback into an explainable, prioritized roadmap—automatically\u003c\/h3\u003e\n\u003cp\u003eThis n8n workflow batches incoming customer feedback via webhook, uses \u003cstrong\u003eAnthropic Claude\u003c\/strong\u003e to extract and theme real feature requests, then calculates a transparent \u003cstrong\u003e0–100 priority score\u003c\/strong\u003e and delivers a ranked report to \u003cstrong\u003eGoogle Sheets\u003c\/strong\u003e, \u003cstrong\u003eSlack\u003c\/strong\u003e, and \u003cstrong\u003eSendGrid\u003c\/strong\u003e.\u003c\/p\u003e\n\n\u003ch3\u003eWhat this workflow does\u003c\/h3\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003eReceives feedback\u003c\/strong\u003e: Accepts a webhook POST containing an array of raw feedback items (or falls back to a built-in sample payload if none is provided).\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eIdentifies feature requests\u003c\/strong\u003e: Uses \u003cstrong\u003eAnthropic Claude\u003c\/strong\u003e to classify each item as a feature request and extract structured fields such as title, category, sentiment, and urgency.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eClusters into themes\u003c\/strong\u003e: Filters out non-feature items, then aggregates extracted requests into themes using Claude—complete with mention counts, customer reach, and averaged urgency\/sentiment scores.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eComputes an explainable priority score\u003c\/strong\u003e: For each theme, generates a deterministic \u003cstrong\u003e0–100\u003c\/strong\u003e priority score, assigns a tier (Critical\/High\/Medium\/Low), and suggests timing based on mentions, reach, tiers, urgency, and sentiment.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eGenerates a leadership-ready report\u003c\/strong\u003e: Claude produces an executive summary and a ranked list of themes grounded in the computed scores.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eDelivers results\u003c\/strong\u003e: Appends a summary row and the full ranked theme JSON to \u003cstrong\u003eGoogle Sheets\u003c\/strong\u003e, sends a \u003cstrong\u003eSlack\u003c\/strong\u003e alert when any theme is \u003cstrong\u003eCritical\u003c\/strong\u003e, emails a digest via \u003cstrong\u003eSendGrid\u003c\/strong\u003e, and returns the report as the webhook response.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch3\u003eUse cases\u003c\/h3\u003e\n\u003cul\u003e\n  \u003cli\u003eCapture SaaS feature requests from support, surveys, or in-app feedback and convert them into a prioritized product review.\u003c\/li\u003e\n  \u003cli\u003eRapidly spot “Critical” themes and notify your team in \u003cstrong\u003eSlack\u003c\/strong\u003e with an evidence-based ranking.\u003c\/li\u003e\n  \u003cli\u003eMaintain a historical tracker of feedback themes in \u003cstrong\u003eGoogle Sheets\u003c\/strong\u003e with structured JSON for auditability.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch3\u003eTechnical details\u003c\/h3\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003eWorkflow control\u003c\/strong\u003e: Uses nodes such as \u003cem\u003eif, set, code, wait, webhook, split out\u003c\/em\u003e.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eAI integration\u003c\/strong\u003e: Configure an \u003cstrong\u003eAnthropic API credential\u003c\/strong\u003e and use it for three \u003cstrong\u003eAnthropic Claude\u003c\/strong\u003e chat model steps (classification\/extraction, theme clustering, and report generation).\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eOutputs\u003c\/strong\u003e: \u003cstrong\u003eGoogle Sheets\u003c\/strong\u003e logging, \u003cstrong\u003eSlack\u003c\/strong\u003e critical alerts, and \u003cstrong\u003eSendGrid\u003c\/strong\u003e email digest.\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"N8N Commerce","offers":[{"title":"Default Title","offer_id":45741425623219,"sku":"N8N-17586","price":28.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0749\/6279\/6723\/files\/wcFOULt8JwM5JyC3CLj1q_RQoHVj15.png?v=1785316534","url":"https:\/\/buyflowscripts.com\/products\/n8n-workflow-prioritize-feature-requests-with-claude-slack","provider":"N8N Commerce","version":"1.0","type":"link"}