{"product_id":"n8n-workflow-track-dental-lab-cases-in-google-sheets-openai","title":"n8n Workflow: Track Dental Lab Cases in Google Sheets + OpenAI","description":"\u003ch3\u003eTrack Dental Lab Case Submissions in Google Sheets—Powered by OpenAI\u003c\/h3\u003e\n\u003cp\u003eThis n8n workflow captures dental lab case submissions from an n8n Form, uses \u003cstrong\u003eOpenAI\u003c\/strong\u003e to check completeness and draft a clinic acknowledgment, then automatically logs cases in \u003cstrong\u003eGoogle Sheets\u003c\/strong\u003e and sends real-time status updates via \u003cstrong\u003eGmail\u003c\/strong\u003e, \u003cstrong\u003eDiscord\u003c\/strong\u003e, and \u003cstrong\u003eTelegram\u003c\/strong\u003e.\u003c\/p\u003e\n\n\u003ch3\u003eWhat this workflow does\u003c\/h3\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003eReceives new case submissions\u003c\/strong\u003e through an n8n Form, normalizes clinic and case details, and generates a unique \u003cstrong\u003ecase ID\u003c\/strong\u003e with timestamps.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eValidates required fields\u003c\/strong\u003e (including clinic email, product type, and due date). If anything is missing, it logs the error to the Google Sheets \u003cstrong\u003eCases\u003c\/strong\u003e tab, posts a \u003cstrong\u003eDiscord\u003c\/strong\u003e alert, and emails an invalid-submission notice to the clinic.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eUses OpenAI to assess completeness\u003c\/strong\u003e from a case summary prompt—identifying missing items, providing priority guidance, and drafting an acknowledgment email to the clinic.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eRoutes and logs cases\u003c\/strong\u003e by assigning a technician category, calculating urgency from due date and rush flag, and appending the full case (including AI outputs) to the Google Sheets \u003cstrong\u003eCases\u003c\/strong\u003e tab.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eNotifies stakeholders\u003c\/strong\u003e: sends the acknowledgment email to the clinic, posts new cases to Discord, and for rush\/incomplete cases alerts the lab manager via email and triggers a \u003cstrong\u003eTelegram\u003c\/strong\u003e notification.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eProcesses status updates\u003c\/strong\u003e via a webhook: validates the case ID and stage, updates the matching row in Google Sheets, and appends a record to the \u003cstrong\u003eStatus Log\u003c\/strong\u003e tab.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eTriggers operational alerts\u003c\/strong\u003e for ready\/delivered milestones and remake flags, including Telegram alerts (plus clinic email) when a case needs remaking.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eRuns daily at 08:00\u003c\/strong\u003e to analyze case data in Google Sheets and produce daily production updates.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch3\u003eUse cases\u003c\/h3\u003e\n\u003cul\u003e\n  \u003cli\u003eDental labs that need consistent intake, completeness checks, and acknowledgment emails without manual work.\u003c\/li\u003e\n  \u003cli\u003eTeams tracking rush jobs and assigning technician categories while maintaining an audit trail in Google Sheets.\u003c\/li\u003e\n  \u003cli\u003eOperations managers who want daily production updates and instant alerts in Discord\/Telegram.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch3\u003eTechnical details\u003c\/h3\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003eAutomation platform:\u003c\/strong\u003e n8n\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eGoogle Sheets:\u003c\/strong\u003e writes to \u003cstrong\u003eCases\u003c\/strong\u003e and appends to \u003cstrong\u003eStatus Log\u003c\/strong\u003e\n\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eAI:\u003c\/strong\u003e OpenAI (completeness assessment + email draft generation)\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eNotifications:\u003c\/strong\u003e Gmail, Discord, Telegram\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eWorkflow logic nodes:\u003c\/strong\u003e if, set, code, switch, gmail, discord\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"N8N Commerce","offers":[{"title":"Default Title","offer_id":46072076337331,"sku":"N8N-19802","price":21.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0749\/6279\/6723\/files\/UolDNyMc_Y_FR2PCkW2HS_TYlrVbq1.png?v=1790067960","url":"https:\/\/buyflowscripts.com\/products\/n8n-workflow-track-dental-lab-cases-in-google-sheets-openai","provider":"N8N Commerce","version":"1.0","type":"link"}