{"product_id":"rag-support-copilot-workflow-for-n8n-claude-openai-embeddings","title":"RAG Support Copilot Workflow for n8n: Claude + OpenAI Embeddings","description":"\u003ch3\u003eTurn your internal docs into a support-grade RAG chat with Claude + OpenAI embeddings (n8n)\u003c\/h3\u003e\n\u003cp\u003eThis RAG Support Copilot workflow for \u003cstrong\u003en8n\u003c\/strong\u003e ingests your internal documentation, indexes it in an in-memory vector knowledge base using \u003cstrong\u003eOpenAI embeddings\u003c\/strong\u003e, and powers a public support chat powered by \u003cstrong\u003eAnthropic Claude\u003c\/strong\u003e that answers \u003cem\u003eonly\u003c\/em\u003e from your knowledge—escalating anything missing to \u003cstrong\u003eGmail\u003c\/strong\u003e and logging every Q\u0026amp;A to an \u003cstrong\u003en8n Data Table\u003c\/strong\u003e.\u003c\/p\u003e\n\n\u003ch3\u003eWhat this workflow does\u003c\/h3\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003eBuilds a knowledge base from an n8n Form trigger\u003c\/strong\u003e: receives a source title and free-text content as knowledge-base entries.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eCreates embeddings and a vector store\u003c\/strong\u003e: splits submitted content into chunks, generates \u003cstrong\u003eOpenAI embeddings\u003c\/strong\u003e, and stores vectors in an in-memory vector store keyed as \u003cstrong\u003ecompany_kb\u003c\/strong\u003e.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eRuns a public support chat endpoint\u003c\/strong\u003e: customers submit support questions via a chat trigger.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eRetrieval-Augmented Generation (RAG) with Claude\u003c\/strong\u003e: the Claude agent searches the \u003cstrong\u003ecompany_kb\u003c\/strong\u003e vector store and responds using retrieved passages, with short-term conversation memory.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eEscalates when needed\u003c\/strong\u003e: if the knowledge base can’t answer (or a user requests a human), the workflow sends an escalation email via \u003cstrong\u003eGmail\u003c\/strong\u003e with the question and context.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eLogs everything for operations\u003c\/strong\u003e: records the question, Claude’s answer, session ID, and timestamp to an \u003cstrong\u003en8n Data Table\u003c\/strong\u003e (recommended name: \u003cstrong\u003esupport_chat_log\u003c\/strong\u003e).\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch3\u003eUse cases\u003c\/h3\u003e\n\u003cul\u003e\n  \u003cli\u003eCustomer support teams who want Claude-powered answers grounded in internal docs (no guessing).\u003c\/li\u003e\n  \u003cli\u003eSaaS operators managing growing documentation and needing reliable escalation to a support inbox.\u003c\/li\u003e\n  \u003cli\u003eAutomation engineers deploying an n8n RAG support chatbot with auditable chat logs.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch3\u003eTechnical details\u003c\/h3\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003eIntegrations\/tools\u003c\/strong\u003e: OpenAI (Embeddings), Anthropic (Claude), \u003cstrong\u003eGmail OAuth2\u003c\/strong\u003e, n8n \u003cstrong\u003eData Table\u003c\/strong\u003e.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003en8n nodes\u003c\/strong\u003e include: \u003cem\u003eForm trigger\u003c\/em\u003e, \u003cem\u003eLangChain Agent\u003c\/em\u003e (n8nn8n-nodes-langchainagent), \u003cem\u003eChat trigger\u003c\/em\u003e (n8nn8n-nodes-langchainchat trigger), \u003cem\u003eGmail tool\u003c\/em\u003e, and supporting nodes (e.g., Data Table, Sticky Note).\u003c\/li\u003e\n  \u003cli\u003eTarget vector store key: \u003cstrong\u003ecompany_kb\u003c\/strong\u003e.\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"N8N Commerce","offers":[{"title":"Default Title","offer_id":45738477879475,"sku":"N8N-17557","price":22.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0749\/6279\/6723\/files\/98z6nfDNAXNNMrDrTxHWy_VlmMXmbq.png?v=1785229450","url":"https:\/\/buyflowscripts.com\/products\/rag-support-copilot-workflow-for-n8n-claude-openai-embeddings","provider":"N8N Commerce","version":"1.0","type":"link"}