{"product_id":"twilio-missed-call-reply-workflow-webhook-to-google-sheets","title":"Twilio Missed Call Reply Workflow: Webhook to Google Sheets","description":"\u003ch3\u003eTurn Twilio missed calls into instant SMS replies—and log every lead to Google Sheets\u003c\/h3\u003e\n\u003cp\u003eThis n8n workflow listens for Twilio call-status webhooks, automatically texts missed callers back with a predefined message, records the lead in Google Sheets, and emails you a quick notification summary.\u003c\/p\u003e\n\n\u003ch3\u003eWhat this workflow does\u003c\/h3\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cb\u003eReceives a POST webhook\u003c\/b\u003e when your phone provider sends a call-status event after a call ends.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cb\u003eChecks the call status\u003c\/b\u003e and only continues when the call is \u003cb\u003enot marked as completed\u003c\/b\u003e—answered calls are ignored.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cb\u003eBuilds the SMS reply payload\u003c\/b\u003e using the \u003ci\u003ecaller number\u003c\/i\u003e, your \u003ci\u003ebusiness number\u003c\/i\u003e, and a predefined reply message.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cb\u003eSends an SMS\u003c\/b\u003e back to the missed caller using \u003cb\u003eTwilio\u003c\/b\u003e.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cb\u003eAppends a new row to Google Sheets\u003c\/b\u003e with the time, caller number, source, and a default follow-up status.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cb\u003eSends an email summary\u003c\/b\u003e to the owner (plain-text) via \u003cb\u003eSMTP\u003c\/b\u003e after logging the lead.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch3\u003eUse cases\u003c\/h3\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cb\u003eMissed-call lead capture\u003c\/b\u003e: Send an immediate “sorry we missed you” SMS and create a lead record for follow-up.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cb\u003eSmall business response automation\u003c\/b\u003e: Reduce missed opportunities by replying instantly while keeping owner visibility via email.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cb\u003eCall center \/ appointment lines\u003c\/b\u003e: Log every missed attempt with consistent follow-up status for the next action.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch3\u003eTechnical details\u003c\/h3\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cb\u003en8n webhook trigger\u003c\/b\u003e to receive call-status POST requests.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cb\u003eif\u003c\/b\u003e node to filter out completed calls.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cb\u003eset\u003c\/b\u003e node to assemble SMS payload details.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cb\u003eTwilio\u003c\/b\u003e node to send the missed-call SMS reply.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cb\u003eGoogle Sheets\u003c\/b\u003e append step to store lead information (time, caller number, source, follow-up status).\u003c\/li\u003e\n  \u003cli\u003e\n\u003cb\u003eemail send\u003c\/b\u003e node to notify the owner via \u003cb\u003eSMTP\u003c\/b\u003e.\u003c\/li\u003e\n  \u003cli\u003eIncludes a \u003cb\u003esticky note\u003c\/b\u003e for workflow guidance.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch3\u003eSetup requirements\u003c\/h3\u003e\n\u003cp\u003eYou’ll need an n8n instance reachable from the internet for the webhook, a Twilio account with an SMS-capable number, Google access for Sheets, and SMTP\/Gmail credentials for email notifications.\u003c\/p\u003e","brand":"N8N Commerce","offers":[{"title":"Default Title","offer_id":45887426363571,"sku":"N8N-18582","price":43.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0749\/6279\/6723\/files\/DR92stOVZ1oz1xjNS0jkD_FnMgXqhX.png?v=1787475906","url":"https:\/\/buyflowscripts.com\/products\/twilio-missed-call-reply-workflow-webhook-to-google-sheets","provider":"N8N Commerce","version":"1.0","type":"link"}