{"product_id":"twilio-missed-call-text-back-w-booking-link-n8n-gmail-sheets","title":"Twilio Missed Call Text Back w\/ Booking Link (n8n, Gmail, Sheets)","description":"\u003ch3\u003eTurn missed calls into booked appointments—automatically\u003c\/h3\u003e\n\u003cp\u003eThis n8n workflow sends an instant Twilio text to callers when you receive a \u003cstrong\u003emissed call\u003c\/strong\u003e, including your \u003cstrong\u003ebooking link\u003c\/strong\u003e. Every call is logged to \u003cstrong\u003eGoogle Sheets\u003c\/strong\u003e and emailed to you, with automated nudges, reply handling, and a daily 08:00 digest.\u003c\/p\u003e\n\n\u003ch3\u003eWhat this workflow does\u003c\/h3\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003eMissed-call intake (Twilio Webhook):\u003c\/strong\u003e A Twilio webhook starts the missed-call lane. Answered and outbound calls are dropped.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eSmart exclusions:\u003c\/strong\u003e Callers with a withheld number, numbers on your ignore list, callers who texted \u003cstrong\u003eSTOP\u003c\/strong\u003e, or callers who texted recently are logged and never texted.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eInstant booking SMS:\u003c\/strong\u003e Everyone else receives the first text containing your booking link. After-hours messaging uses different wording about when you open, and the link includes a short reference so a booking closes that exact call.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eText reply handling (2nd Webhook):\u003c\/strong\u003e Replies mark the call as \u003cstrong\u003eReplied\u003c\/strong\u003e and email you. If a reply includes one of your \u003cstrong\u003eurgent words\u003c\/strong\u003e, it’s flagged \u003cstrong\u003eURGENT\u003c\/strong\u003e. \u003cstrong\u003eSTOP\u003c\/strong\u003e marks the caller as \u003cstrong\u003eOpted out\u003c\/strong\u003e.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eBooking confirmation (3rd Webhook):\u003c\/strong\u003e When your booking tool posts a phone number, the workflow marks the call as \u003cstrong\u003eBooked\u003c\/strong\u003e.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eOptional delivery receipts:\u003c\/strong\u003e An optional step records Twilio delivery receipts so texts that never arrived are marked and emailed.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eAutomated follow-up (hourly):\u003c\/strong\u003e After 4 hours of no booking, within your sending window, a single nudge is sent. The workflow also produces an hourly email list of callers you still haven’t rung back.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eDaily digest (08:00):\u003c\/strong\u003e Email includes who was missed, who booked, who is still open, and the week’s booking rate. (Preview mode routes all texts to your own inbox with a caller banner.)\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch3\u003eUse cases\u003c\/h3\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003eTrades \u0026amp; clinics:\u003c\/strong\u003e Convert missed calls into bookings with minimal staff follow-up.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eAutomation engineers:\u003c\/strong\u003e Validate Twilio webhook flows, multi-lane state changes, and booking-link correlation in n8n.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eSaaS operators:\u003c\/strong\u003e Keep lead status updated in Google Sheets with email alerts for replied and urgent cases.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch3\u003eTechnical details\u003c\/h3\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003en8n workflow nodes:\u003c\/strong\u003e if, set, code, gmail, twilio, webhook\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eIntegrations:\u003c\/strong\u003e Twilio (missed calls, SMS, delivery receipts), Google Sheets logging, Gmail email notifications, and booking-tool webhooks.\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"N8N Commerce","offers":[{"title":"Default Title","offer_id":46326527754419,"sku":"N8N-21782","price":7.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0749\/6279\/6723\/files\/OfW4E_dPKoDjG-ab-TBTn_1jnkPk6y.png?v=1793351881","url":"https:\/\/buyflowscripts.com\/products\/twilio-missed-call-text-back-w-booking-link-n8n-gmail-sheets","provider":"N8N Commerce","version":"1.0","type":"link"}