{"product_id":"website-chat-lead-routing-with-n8n-calendly-faqs-gmail","title":"Website Chat Lead Routing with n8n: Calendly, FAQs \u0026 Gmail","description":"\u003ch3\u003eRoute website chat leads to Calendly, FAQs, or Gmail—automatically with n8n\u003c\/h3\u003e\n\u003cp\u003eThis n8n workflow turns your website chat into a lead routing engine: it greets visitors, offers a numbered menu, sends them to your \u003cstrong\u003eCalendly\u003c\/strong\u003e booking link or answers service FAQs, and—when needed—captures an email\/phone and message, then emails the lead to your inbox via \u003cstrong\u003eGmail\u003c\/strong\u003e.\u003c\/p\u003e\n\n\u003ch3\u003eWhat this workflow does\u003c\/h3\u003e\n\u003cul\u003e\n  \u003cli\u003eReceives an incoming website chat message using an \u003cstrong\u003en8n Chat trigger\u003c\/strong\u003e.\u003c\/li\u003e\n  \u003cli\u003eSends a welcome message that includes a \u003cstrong\u003eprivacy policy link\u003c\/strong\u003e and displays a numbered main menu.\u003c\/li\u003e\n  \u003cli\u003eUses rule-based routing to interpret the visitor’s reply and direct them to:\n    \u003cul\u003e\n      \u003cli\u003eA \u003cstrong\u003eCalendly\u003c\/strong\u003e scheduling link,\u003c\/li\u003e\n      \u003cli\u003eA \u003cstrong\u003eservices information\u003c\/strong\u003e submenu (FAQ-style answers), or\u003c\/li\u003e\n      \u003cli\u003eA \u003cstrong\u003edirect message flow\u003c\/strong\u003e to capture contact details and intent.\u003c\/li\u003e\n    \u003c\/ul\u003e\n  \u003c\/li\u003e\n  \u003cli\u003eIn the direct message flow, asks the visitor for an \u003cstrong\u003eemail address or phone number\u003c\/strong\u003e and extracts it from their reply.\u003c\/li\u003e\n  \u003cli\u003ePrompts the visitor to write a message, then asks them to confirm whether to \u003cstrong\u003esend\u003c\/strong\u003e or \u003cstrong\u003ereplace\u003c\/strong\u003e it.\u003c\/li\u003e\n  \u003cli\u003eSends the captured contact details and message to your configured inbox using \u003cstrong\u003eGmail\u003c\/strong\u003e, and confirms receipt in the chat.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch3\u003eUse cases\u003c\/h3\u003e\n\u003cul\u003e\n  \u003cli\u003eCapture and qualify inbound inquiries from a website chat widget, then forward them to sales\/support via Gmail.\u003c\/li\u003e\n  \u003cli\u003eLet visitors self-serve by booking through Calendly or reading quick FAQ options before contacting you.\u003c\/li\u003e\n  \u003cli\u003eConvert “I’m not sure what to do” visitors into actionable leads by requesting email\/phone and a short message.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch3\u003eTechnical details\u003c\/h3\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003eTriggers \u0026amp; logic:\u003c\/strong\u003e n8n Chat trigger, \u003cem\u003eif\u003c\/em\u003e, \u003cem\u003eswitch\u003c\/em\u003e, \u003cem\u003eset\u003c\/em\u003e, \u003cem\u003ecode\u003c\/em\u003e.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eEmail delivery:\u003c\/strong\u003e \u003cstrong\u003eGmail\u003c\/strong\u003e with \u003cstrong\u003eOAuth2\u003c\/strong\u003e credentials.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eFlow UX:\u003c\/strong\u003e menu prompts and chat confirmations (includes a \u003cem\u003esticky note\u003c\/em\u003e for workflow guidance).\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eSetup:\u003c\/strong\u003e configure Gmail OAuth2, update workflow configuration values for your \u003cstrong\u003einbox\u003c\/strong\u003e, \u003cstrong\u003eCalendly link\u003c\/strong\u003e, and \u003cstrong\u003eprivacy-policy URL\u003c\/strong\u003e.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003cp\u003e\u003cstrong\u003ePerfect for n8n automation engineers and SaaS operators\u003c\/strong\u003e who want a reliable website chat lead routing workflow with Calendly, FAQs, and Gmail lead notifications.\u003c\/p\u003e","brand":"N8N Commerce","offers":[{"title":"Default Title","offer_id":45738436591795,"sku":"N8N-17565","price":43.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0749\/6279\/6723\/files\/1JmzAJAek9IS8zzlprXmv_5suUGvFK.png?v=1785229255","url":"https:\/\/buyflowscripts.com\/products\/website-chat-lead-routing-with-n8n-calendly-faqs-gmail","provider":"N8N Commerce","version":"1.0","type":"link"}