AI Virtual Receptionist for n8n: Google Calendar & Sheets

Turn WhatsApp/website chat into instant bookings—automated with an AI virtual receptionist for n8n

This n8n automation workflow acts as an AI-powered virtual receptionist that can chat naturally with clients, answer business questions, check Google Calendar availability, book appointments, and save customer details to Google Sheets. Fully customizable for salons, clinics, agencies, consultants, and more.

What this workflow does

• Greets customers on “hi” with a warm welcome (e.g., “Hello! I’m [AI name] from [Business name]”).
• Answers general business questions such as services, location, and hours.
• Understands the customer’s request, identifying the service and preferred time.
• Checks availability by querying Google Calendar for open slots.
• Gathers customer details including name, phone, and email (optional).
• Confirms and books by creating the appointment in Google Calendar.
• Logs records by saving booking and customer info to Google Sheets.

Use cases

• A clinic answers questions about office hours and immediately schedules patient appointments.
• A salon assistant handles service inquiries, checks availability, and captures customer contact details before booking.
• An agency consultant schedules discovery calls while automatically storing leads in Google Sheets.
• An automation engineer deploys a reusable AI receptionist flow across multiple business types by updating the Business Info Sheet.

Technical details

• Integrations: Google Calendar and Google Sheets
• n8n nodes/tools used: n8nn8n-nodes-langchainagent (AI agent), google calendar tool, google sheets tool, and n8nn8n-nodes-langchainchat trigger
• Setup: connect Google Calendar + Google Sheets, add details to the Business Info Sheet, and configure an OpenAI API key (or use n8n free credits)

If you’re looking for an AI appointment scheduling workflow for n8n that pairs Google Calendar with Google Sheets, this virtual receptionist delivers a complete conversational booking experience.