Automate Client Meeting Insights with GPT-4o-mini & Slack Alerts

Transform your client relationship management with this automated workflow that analyzes meeting sentiment, identifies at-risk accounts, and delivers instant Slack alerts before small issues become lost clients. Perfect for account managers and customer success teams who need proactive insights from their Fireflies meeting data.

What This Workflow Does

• Automatically scans weekly client meetings — Every Monday, pulls up to 50 recent Fireflies transcripts and filters to meetings from the past 7 days
• Extracts Fireflies sentiment analysis — Leverages built-in positive, neutral, and negative sentiment percentages already computed by Fireflies NLP
• Computes composite sentiment scores — Converts raw percentages into a single 0-100 score with clear labels: Positive, Mostly Positive, Neutral, Mostly Negative, or Negative
• Adds GPT-4o-mini AI analysis — Explains why sentiment scored as it did, assigns churn risk levels from Low to Critical, and extracts the most important quote from each meeting
• Logs comprehensive meeting data — Appends detailed 15-column rows to Google Sheets with emoji labels, sentiment scores, AI analysis, and direct links
• Triggers instant Slack alerts — Automatically sends notifications to your dedicated urgent channel for any negative sentiment or high churn-risk meetings

Use Cases

• Account managers monitoring client satisfaction across multiple accounts weekly
• Customer success teams identifying at-risk clients before contract renewals
• Agency leads tracking project sentiment and client relationship health
• Sales teams getting early warning signals on potential account churn

Technical Details

Built using n8n nodes including HTTP Request for Fireflies API integration, Code nodes for sentiment calculations, Set nodes for data transformation, IF nodes for conditional logic, Slack integration for alerts, and Google Sheets for data logging. Runs automatically via scheduled trigger every Monday morning.

Set it once and let GPT-4o-mini and Fireflies work together to keep your finger on the pulse of every client relationship.