Automate Gmail Triage with AI, Sheets & Slack Alerts

Automate Gmail Triage with AI, Sheets & Slack Alerts

Imagine transforming your email management process into a seamless, efficient operation—every single minute! This powerful n8n automation workflow does just that by harnessing the capability of AI, Google Sheets, and Slack to triage your Gmail inbox, ensuring you never miss a high-priority message again. Speed up your email responses with AI-drafted replies, keep detailed logs, and get instant Slack alerts for key emails.

What this workflow does

• Real-time Email Monitoring: Triggers every minute as new emails arrive in your Gmail inbox.
• Email Data Extraction: Extracts essential details like sender, subject, thread IDs, and body text for processing.
• AI-Powered Classification: Utilizes Anthropic Claude to categorize emails by type, priority, sentiment, and language.
• Email Summarization & Drafting: Generates a one-line email summary and drafts a suggested reply, flagging it for human review when necessary.
• Spam Detection & Logging: Logs spam triage results in Google Sheets and ceases further processing.
• Draft & Log Non-Spam Emails: Drafts responses in Gmail threads and logs detailed records to Google Sheets.
• Priority Alerts: Sends Slack alerts with summaries for high-priority or sales messages, noting draft readiness.

Use Cases

• Customer Support Teams can streamline their workflow by automatically categorizing and prioritizing client emails.
• Sales Teams get instant attention to potential leads by receiving Slack notifications for sales-related emails.
• Busy Professionals can focus on strategic tasks while AI handles email triage, cutting down response times substantially.

Technical Details

• Integrations used: Gmail (OAuth2), Anthropic Claude, Google Sheets, Slack.
• Nodes used: if, code, Gmail trigger, Slack, Gmail.
• Requires setting up `PERLY_TRIAGE_SHEET_ID` for logging processes to the `email_triage` tab in Google Sheets.