Automate Prescription Orders with Telegram & Google Tools

Automate Prescription Orders with Telegram & Google Tools

Transform your healthcare operations with seamless automation using our n8n workflow. By integrating Telegram with Google Tools, this workflow empowers pharmacies to streamline prescription orders, refills, and status updates directly through a messaging app. Our solution leverages the power of Google Gemini to interpret prescription images, ensuring accuracy in medicine extraction and inventory updates.

What this workflow does

• When a prescription order or command is sent via Telegram, the workflow initiates automatic processing.
• Uses Google Gemini's vision capabilities to accurately extract medicine details, dosages, and quantities from prescription images/documents.
• Cross-checks the extracted medicines against a Google Sheets inventory, deducts stock quantities for available medicines, and compiles the order with pricing details.
• Generates a new order in a Google Sheets Orders tab, and notifies the customer with a comprehensive order summary on Telegram.
• Processes STATUS, REFILL, or CONFIRM commands by reading and updating order information from Google Sheets and notifying the customer via Telegram.
• Monitors delivery status through a webhook integration, ensuring customers receive real-time updates on their orders.
• A scheduled daily task automatically identifies orders due for refill and prompts customers through Telegram.
• Communicates any processing errors through Slack alerts, ensuring immediate action can be taken.

Use cases

• Pharmacies: Automate prescription management, reducing human errors and enhancing customer communication through Telegram.
• Healthcare providers: Streamline the ordering process for patients, making prescription management efficient and reliable.
• Supply Chain Managers: Maximize efficiency by maintaining up-to-date inventory records and processing orders without manual intervention.

Technical details

• Nodes utilized: if, code, filter, switch, webhook
• Integrations: Telegram, Google Gemini, Google Sheets, Slack
• Schedule: Runs daily to manage refills effectively

Elevate your prescription management with automation. With this n8n workflow, enjoy improved efficiency, accuracy, and customer satisfaction.