Automate Urgent Email Alerts to WhatsApp with n8n & Supabase

Automate Urgent Email Alerts to WhatsApp with n8n & Supabase

Stay on top of critical support emails by leveraging the power of n8n and Supabase to seamlessly convert urgent Gmail messages into instant WhatsApp notifications. This ingenious workflow ensures no urgent query slips through the cracks, keeping your support team responsive and informed.

What this workflow does

• Email Monitoring: Every minute, this workflow monitors your Gmail inbox for new emails using OAuth2 credentials.
• Classification: Harnessing the Groq LLM, each email is assessed and labeled as urgent, routine, or spam. It also provides a one-sentence summary and an explanation for each classification.
• Logging: Email metadata, category, and summaries are recorded to a Supabase table, facilitating easy tracking and reference.
• Urgent Alerts: Urgent messages trigger an immediate WhatsApp alert to the designated support owner, ensuring they’re notified right away, with updates reflected in Supabase.
• Routine Digest: A daily schedule aggregates routine emails into a concise WhatsApp digest, sent to the support owner after marking them as digested in Supabase.

Use cases

• Support Teams: Perfect for support teams needing real-time notifications for urgent customer queries.
• Operational Efficiency: Ideal for SaaS operators who want to streamline communication and improve response times.
• Automation Enthusiasts: Beneficial for automation engineers looking to integrate seamless cross-platform alerts.

Technical details

• Tech Stack/Nodes Used: Set, Code, Switch, Split Out, Supabase, WhatsApp
• Integrations: Gmail, Groq API, Supabase, WhatsApp Business Cloud API
• Prerequisites: Set up Gmail OAuth2, Groq API, and Supabase credentials. Connect WhatsApp Business Cloud API with your phone number ID and the owner’s information.