Daily Famulor Call Performance Report to Slack (n8n Workflow)

Get a daily Famulor call performance report in Slack—automatically

This n8n workflow pulls the previous day’s calls from Famulor, aggregates key outcomes and quality metrics, and posts a plain-text performance report to your Slack channel every morning—without exposing caller details.

What this workflow does

• Runs on a daily schedule at 08:00 (or can be executed manually), loading configuration such as businessTimezone, preview mode, and your Slack channel.
• Calculates the previous day window using your configured businessTimezone and converts it to the correct UTC time range.
• Retrieves up to 200 calls from Famulor created within that date window using the Famulor List Calls operation.
• Validates and aggregates metrics, including call statuses, voice minutes, negative sentiment, and the analyzed success rate—then prepares a clean report.
• Supports safe testing with preview mode: when enabled, the workflow outputs the prepared report data without sending anything externally.
• Posts to Slack when preview is off, sending a plain-text report to the specified Slack channel (with link previews and markdown formatting disabled).

Use cases

• Daily performance tracking for SaaS customer support or sales teams using Famulor calls.
• Ops and analytics teams who want consistent, time-zoned reporting in Slack for faster review.
• Automation engineers need a reliable template for scheduled reporting from an external API.

Technical details

• n8n community node: n8n-nodes-famulor version 2.1.1+ (workflow uses Famulor node version 3).
• Famulor integration: add an API credential with calls:read scope.
• Slack integration: configure Slack credentials and set the Slack channel ID.
• Nodes used: if, set, code, slack, sticky note, and n8n-nodes-famulor.