n8n AI Sales Agent: Telegram Approvals + Google Sheets Sync

Turn Telegram messages into verified food delivery orders—automatically syncing to Google Sheets with AI

This ready-to-deploy n8n AI Sales Agent is a complete Telegram chatbot template for food delivery businesses. It handles order conversations, collects delivery details, verifies payments with human approval, and logs every order to Google Sheets—so your team stays fast, secure, and organized.

What this workflow does

• AI-powered conversations: Uses Google Gemini via the n8n AI Agent node to understand natural-language order requests in Telegram.
• Telegram integration: Provides a seamless customer chat experience using a Telegram Trigger.
• Order confirmation: Summarizes the customer’s order, including totals and payment details, before moving forward.
• Information collection: Gathers key delivery data—customer name, phone, and delivery address.
• Payment processing with human-in-the-loop: Collects payment screenshots and routes them to an admin approval workflow for verification.
• Order tracking + delivery estimate: Automatically writes order records to Google Sheets, including delivery-related timing/estimates.
• Memory management: Maintains contextual conversation memory per customer for a smoother ordering experience.
• Multi-currency + flexible locations: Supports customizing currency (USD, EUR, GBP, etc.) and adapting to any city/country.

Use cases

• Food delivery restaurants that want 24/7 order intake through Telegram without manual typing.
• Teams that need secure payment verification using screenshot-based confirmation and admin approval.
• Operators who want automatic Google Sheets logging for reporting, dispatch, and tracking.

Technical details

• n8n nodes/tools used: telegram, telegram trigger, google sheets tool, n8n/n8nn8n-nodes-langchainagent (AI Agent via Google Gemini), if, sticky note.