n8n Shopify New Order Alerts to Slack or Email

Instant new Shopify order alerts to Slack or email

This n8n workflow sends a clear, plain-text notification every time a new Shopify order is created—delivered to either Slack or via SMTP email based on your settings. Perfect for keeping your team in the loop without manual checking.

What this workflow does

• Triggers on new Shopify orders: When a new order is created in your Shopify store, the workflow starts.
• Loads notification settings: It reads your configured delivery method (Slack vs email), including Slack channel name, email addresses, and store name.
• Builds a text order summary: The alert includes key details such as order number, total price and currency, item count, and customer name (or “guest” if no name is available).
• Routes to the correct destination: Using a conditional check, it determines whether the notification channel is Slack.
• Sends the alert: Posts the summary to the configured Slack channel, or sends it as a plain-text email via SMTP.

Use cases

• Notify your sales/support team in #new-orders as soon as a Shopify purchase happens.
• Route Shopify order alerts to email for on-call operations or backup monitoring.
• Give SaaS operators and automation engineers a straightforward template for reliable order visibility.

Technical details

• Shopify Trigger using a Shopify Access Token API credential.
• Code node to edit the alert text (order summary is non-AI plain text).
• IF logic to choose between Slack and Email.
• Slack node (OAuth2) to post to your target Slack channel.
• Email Send via SMTP for plain-text delivery.
• CONFIG step stores channel, addresses, and store name.

Requirements: Shopify API access with read_orders and read_customers scopes, plus either Slack OAuth2 credentials or SMTP credentials (with an allowed from address).