n8n Webhook: Create Qwease INC from Alerts & Notify Microsoft Teams

Turn Monitoring Alerts into Qwease Incidents—and Notify Microsoft Teams Instantly

This n8n workflow receives HTTP monitoring alerts on a webhook, automatically creates an INC ticket in Qwease via the Qwease REST API, and posts the alert (with the created ticket identifier) to a Microsoft Teams channel—so your team can respond faster.

What this workflow does

• Receives alerts via webhook: An HTTP POST monitoring alert is sent to the workflow’s n8n webhook endpoint.
• Normalizes alert data: It maps incoming payload fields into a ticket title and description, using fallbacks when expected fields are missing.
• Creates a Qwease INC: Using an authenticated HTTP Request to the Qwease REST API, it creates an INC ticket.
• Notifies Microsoft Teams: It posts a message to a selected Teams channel containing the Qwease ticket identifier and the alert title.

Use cases

• RMM/uptime/SIEM alert triage: Convert frequent monitoring alerts into tracked Qwease incidents while keeping Teams informed.
• Faster incident response: Share the created Qwease INC ID and alert context directly with the right Ops/Engineering channel.
• Standardized ticket formatting: Ensure alerts are consistently transformed into Qwease-ready titles and descriptions—even when payload fields vary.

Technical details

• Nodes / integrations: set, webhook, sticky note, http request, Microsoft Teams
• Qwease API authentication: Uses an HTTP Bearer Auth credential to call the Qwease REST API.
• Tenant scoping: Sends required Qwease form and for_user tenant IDs to match your Qwease instance.
• Teams setup: Connects Microsoft Teams OAuth credentials, then targets a specific Team and Channel.

Perfect for n8n automation engineers and SaaS operators who want reliable incident creation and real-time Microsoft Teams notifications from monitoring alerts.