Optimize Freight Quotes via WhatsApp with n8n Workflow

Streamline Your Freight Quotes with WhatsApp Automation using n8n

Effortlessly manage your freight quotes directly through WhatsApp with an innovative n8n workflow that automates the process from message reception to quote delivery. This powerful automation sequence not only optimizes communication but also ensures efficient data collection and precise freight pricing without leaving your messaging app.

What this workflow does

• Receive WhatsApp Messages: Your workflow begins with the reception of an incoming WhatsApp message and immediately checks if the text is not empty to proceed.
• Contact Verification: The sender's phone number is checked in HighLevel. If the contact is marked as 'Do Not Disturb', the process is halted.
• Gather Shipment Details: Employing a Google Gemini-powered agent with Redis chat memory, the workflow collects missing shipment details in a structured manner, including the creation of HighLevel contacts if necessary.
• Evaluate Data Completeness: The workflow parses structured JSON output to ascertain data collection completeness.
• Quote Generation: Upon completion of data collection, it posts to the Warp LTL quote API, adds a predetermined commission to the quote, and sends it back to the user via WhatsApp. If data is missing, a conversational prompt is sent to gather additional details.

Use cases

• Logistics Companies: Automated processing of LTL freight quotes helps reduce response times with clients, enhancing customer satisfaction.
• eCommerce Stores: Facilitate quick and accurate shipment pricing via WhatsApp to enhance operational efficiency.
• SaaS Operators: Improve client interaction and lead handling by integrating contact management with automated quote systems.

Technical details

• Integrations Used: HighLevel for contact management, WhatsApp for messaging, Google Gemini and Redis for chat memory and data collection, Warp API for freight pricing.
• Nodes Utilized: WhatsApp (trigger and send message actions), HighLevel, Google Gemini, Warp LTL quote API, and JSON parsing.
• Setup Requirements: Connect your WhatsApp and HighLevel accounts, configure Meta/WhatsApp webhook for inbound message handling, and ensure appropriate HighLevel permissions.